Last updated: 11 November 2026
These terms cover your use of EstiMate: the web app at esti-mate.app, the EstiMate iPhone and iPad app and the EstiMate Crew app (together, “EstiMate”). By creating an account or using EstiMate you agree to them. How we handle personal data is in our Privacy Policy.
EstiMate is provided by EstiMate App Limited (“we”, “us”), company number 17554925, registered with Companies House in the United Kingdom, of FAO EstiMate App, Piccadilly Business Centre, Unit C Aldo Enterprise Park, Blackett Street, Manchester, M12 6AE. You can contact us at support@esti-mate.app.
EstiMate is software for businesses in construction and the trades, from sole traders to main contractors. By creating an account you confirm you are using it for your trade, business or profession, and that you can accept these terms for your business.
Keep your login details private and the details on your account accurate. The account owner decides who else gets a login, which roles they have, and which workers use the EstiMate Crew app, and is responsible for what those people do in the account. Tell us straight away at support@esti-mate.app if you think someone has got into your account.
The Free plan costs nothing and has the limits shown on our pricing page. Paid plans and add-ons (such as TenderPilot, RankPilot, AnswerPilot and the EstiMate Crew app) are monthly subscriptions, paid in advance by card through our payment provider, Stripe, and renew each month until cancelled. Prices are shown on the pricing page and at checkout. Paid plans and add-ons are bought on the website, not in the iPhone app. We will give you at least 30 days' notice of a price rise on a subscription you already have, and you can cancel before it applies. Discounts, free months and referral rewards apply as described when they are offered.
You can cancel a plan or add-on at any time from Settings. It stays active until the end of the period you have paid for and is not charged again; we do not refund part-months unless the law requires us to. Corporate accounts are closed with us directly: email support@esti-mate.app and we will arrange it with you, including your team's logins and any final invoices. When a paid plan ends, your account moves to the Free plan and your jobs and records stay in it.
Everything you put into EstiMate (jobs, quotes, drawings, photos, customers, timesheets, accounts and the rest) stays yours. You give us permission to store and process it only to run EstiMate for you, as set out in the Privacy Policy. You are responsible for having the right to put other people's details into EstiMate, such as your clients and your workers. For the information your workers enter through the EstiMate Crew app, your business is the data controller and we process it on your behalf. You can export your records or ask us to delete your account at any time.
Quotes, contracts, invoices and other documents you send through EstiMate are between you and your client. We are not a party to them and are not responsible for the work, the price or any dispute about either. Card payments your clients make to you go to your own Stripe account under Stripe's terms, not through us.
EstiMate's AI tools (including take-off from drawings, pricing, proposals, RAMS, contract wording, tender answers and the AI receptionist) and its calculations (including VAT, CIS, profit and mileage at HMRC rates) are there to help you work faster. They can be wrong. Check every quantity, price, document and figure before you rely on it or send it. Nothing in EstiMate is legal, tax, financial or health and safety advice; take professional advice where you need it.
You can connect other services to EstiMate, such as Xero, QuickBooks, Sage, your bank, Google and phone and messaging providers. When you connect one, you authorise EstiMate to exchange the information needed for the feature you turned on (for example, sending invoices and payments to your accounts software and reading back your bank transactions). Those services are run by other companies under their own terms, and we are not responsible for them. You can disconnect a service at any time from Settings.
Don't use EstiMate to break the law, send spam or harass anyone; don't try to get into other accounts or parts of the system you aren't meant to; don't copy, resell or reverse-engineer EstiMate, or scrape its content, including tender and planning data; don't overload it; and don't share a login beyond the users your plan includes. We may suspend an account that does any of these, or that hasn't paid, after telling you why where we can.
We work to keep EstiMate available and your data backed up, but we can't promise it will always be uninterrupted or error-free. We improve EstiMate all the time and may change or remove features. If a change takes away something a paid plan clearly included, we will tell you first and you can cancel.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that the law does not allow to be limited. Otherwise, we are not liable for loss of profit, revenue, business, contracts or goodwill, or for indirect or consequential loss. Our total liability to you in any 12 months is limited to the fees you paid us in those 12 months, or £100 if that is more.
We may update these terms. We will post the new version here with a new date and, if a change matters to how you use EstiMate, tell you by email or in the app before it takes effect. Carrying on using EstiMate after that means you accept the updated terms.
These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute about them.
Questions about these terms (EstiMate App Limited): support@esti-mate.app, or write to FAO EstiMate App, Piccadilly Business Centre, Unit C Aldo Enterprise Park, Blackett Street, Manchester, M12 6AE.